What's the difference between Viva Connections and a custom SharePoint intranet?

Viva Connections surfaces SharePoint sites in Teams with a curated experience—quick to deploy, Teams-centric. A custom intranet is built from scratch with full control over branding, architecture, and features. We help you choose based on your needs.

How do you measure intranet adoption?

We track active users, page views, and time on site. We also monitor support ticket volume and HR inquiry reduction. Most clients see 80%+ adoption within 2 months with proper training.

Do we need additional Microsoft 365 licenses?

Usually no. SharePoint and Teams are included in most M365 plans. Viva Connections requires a Viva license. We assess your current licenses during the consultation.

Microsoft 365 Intranet Consulting

Get the most from your Microsoft 365 investment. We help with intranet strategy, governance, adoption, and the choice between Viva Connections and custom SharePoint—so your intranet aligns with business goals.

Governance & adoption

We define clear governance models, adoption plans, and training so your teams use the intranet effectively. From site provisioning to content ownership, we set up structure that scales.

Viva Connections vs. custom SharePoint

We help you decide: Viva Connections for a quick Teams-based experience, or a custom SharePoint intranet for full control and branding. Both options are supported—we guide you to the right fit.

When Viva Connections makes sense

Teams-first organizations, quick rollout needs, or when out-of-the-box is sufficient. Viva Connections surfaces SharePoint content in Teams with minimal customization.

When a custom intranet is the right fit

When you need full branding, complex workflows, or integration beyond Teams. Custom SharePoint gives you control over architecture, UX, and features.

Adoption metrics we track

We measure usage, engagement, and support ticket reduction. Our clients typically see 80%+ adoption within 2 months when governance and training are in place. See our case studies for real outcomes.

Frequently Asked Questions

What's the difference between Viva Connections and a custom SharePoint intranet?: Viva Connections surfaces SharePoint sites in Teams with a curated experience—quick to deploy, Teams-centric. A custom intranet is built from scratch with full control over branding, architecture, and features. We help you choose based on your needs.
How do you measure intranet adoption?: We track active users, page views, and time on site. We also monitor support ticket volume and HR inquiry reduction. Most clients see 80%+ adoption within 2 months with proper training.
Do we need additional Microsoft 365 licenses?: Usually no. SharePoint and Teams are included in most M365 plans. Viva Connections requires a Viva license. We assess your current licenses during the consultation.

For custom build, see SharePoint intranet development. We also offer intranet strategy and migration.

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